Reference

Open your account with clear privacy terms

DANA, OVO, GoPay, QRIS account records, login device checks, and privacy requests are covered here so you know what we collect before you open your account.

Account data useCookie choicesPayment record contextPrivacy request path
wama88 Open your account with clear privacy terms
CONTACT ROUTES

Reach us for privacy help

A privacy question should reach the right person quickly. We keep live chat open daily from 09:00 to 23:00 WIB, and email tickets remain available when chat is busy.

Live chat privacy queue Use the chat bubble after login and choose Privacy Request. Our team answers daily from 09:00 to 23:00 WIB, then checks your account link before discussing profile or payment records.
Email record request Send privacy requests to our support email with your username and registered phone number. We use email when you need a written copy of account data, cookie concerns, or correction steps.
Account form path From mobile, open Account > Profile > Privacy Request and choose update, access, or deletion query. The form attaches your device session so we can match the request safely.
DATA HANDLING

Manage your data inside wama88

Privacy is handled inside the same account flow you use for login, wallet checks, and support tickets.

Account details

We collect the details needed to create and maintain your account: username, registered phone number, login status, and contact route. If a field is optional, we mark it before you submit.

Payment references

DANA, OVO, GoPay, and QRIS records are used to match deposits and account wallet checks. We store payment references, not your full wallet credentials, and tie them to support cases when needed.

Cookie choices

Cookies help keep your session active and remember basic device settings. You can clear them from Chrome or Safari settings, but you may need to log in again after clearing browser data.

Session security

When your account opens Speed Blackjack, Legend of Hou Yi, or payment pages, we log device type, IP range, and session time. These checks help us spot account access that looks unusual.

Retention handling

We keep personal data only as long as needed for account operation, payment matching, security checks, support history, and legal duties. When records are no longer needed, we remove or de-link them.

Change requests

You can ask us to access, correct, or delete eligible account data. Start in Account > Profile > Privacy Request, then confirm your phone number so we know the request is yours.

Ask common Privacy Policy questions

These answers cover the privacy points you are likely to check before opening or managing an account: what we collect, why payment records are kept, how cookies work, and how to contact us. If your question involves access or eligibility, the answer depends on local law and is available only where local law permits.

We collect account details you provide, such as username, phone number, contact route, login device data, and payment references from DANA, OVO, GoPay, or QRIS. We use them for account access, wallet checks, and support.

Payment records help us match deposits, resolve wallet questions, and confirm that a privacy request comes from the account holder. We record transaction references and timestamps, not your full DANA, OVO, GoPay, or QRIS credentials.

Log in, open Account > Profile > Privacy Request, then choose access request. We may confirm your registered phone number and recent device before sharing account data through a support ticket or email.

Yes, you can ask us to correct eligible profile data. Start from Account > Profile > Privacy Request or contact live chat from 09:00 to 23:00 WIB with your username and registered phone number.

Cookies mainly support login sessions, language display, and basic device settings. Game activity, such as opening Fish Hunter or Rocket Crash, is logged separately inside your account for security and support checks.

We keep account, payment, and support records for as long as they are needed for account operation, security checks, dispute handling, and legal duties. When that need ends, we remove or de-link records.

Use live chat, email, or the Account > Profile > Privacy Request form. For privacy concerns, we confirm your account first, then route the ticket to the team member allowed to handle that request.